Refund Policy

Effective Date: January 1, 2026

PharmaLabs values transparency and quality. Due to the nature of laboratory research products, the following refund policy applies.

1. All Sales Are Final

All products sold by PharmaLabs are non-returnable and non-refundable, except as outlined below. This policy is in place to ensure product integrity and safety.

2. Damaged or Incorrect Orders

Refunds or replacements may be issued only if:

• The incorrect product was shipped, or

• The product arrived damaged due to shipping issues

To qualify, you must:

• Contact us within 48 hours of delivery

• Provide your order number

• Include clear photos of the product and packaging

3. Non-Refundable Situations

Refunds will not be issued for:

• Improper storage or handling after delivery

• Misuse or use outside of laboratory research

• Customer ordering errors

• Opened or used products

• Delays caused by shipping carriers

4. Order Cancellations

Orders may be canceled only if they have not yet shipped. Once an order has shipped, it cannot be canceled or refunded.

5. Chargebacks

Unauthorized or improper chargebacks may result in account suspension. Customers are encouraged to contact PharmaLabs directly to resolve any issues prior to initiating a chargeback.

6. Contact Information

For refund inquiries, contact:

PharmaLabs
Email: info@pharmalabs.com